Privacy Policy
Dexluni ("we", "us", "our") operates the website dexluni.com and provides party wall consulting services. This Privacy Policy explains how we collect, use, store, and protect personal information provided to us through this website or in the course of our consulting services. This policy is prepared in accordance with Argentine Law No. 25,326 (Personal Data Protection Law) and its implementing regulations.
1. Data Controller
The data controller responsible for personal information collected through this website is Dexluni, located at Ruta 11 y Lavalle, S2200 San Lorenzo, Santa Fe, Argentina. You can contact us regarding data protection matters at info@dexluni.com or by telephone at +54 3476 580725.
2. Information We Collect
We collect personal information in the following circumstances:
- Contact form submissions: When you complete the contact form on this website, we collect your name, email address, telephone number, a description of your building or property, and the content of your message.
- Email correspondence: When you contact us by email, we collect the information contained in your messages and any attachments.
- Telephone enquiries: When you contact us by telephone, we may take notes of the information you provide during the call.
- Cookies and usage data: We collect certain technical information about your visit to this website through cookies. Please see our Cookie Policy for details.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and provide the consulting services you have requested.
- To schedule and conduct on-site assessments of party walls.
- To prepare consulting reports and visual simulations relevant to your building.
- To communicate with you about the progress of your consulting engagement.
- To maintain records of our consulting work as required for business purposes.
- To improve our website and services based on how visitors interact with the site.
We do not use your personal information for automated decision-making or profiling, and we do not use it for direct marketing purposes without your explicit consent.
4. Legal Basis for Processing
Under Argentine Law No. 25,326, we process your personal information on the following bases:
- Consent: Where you have provided explicit consent, such as when submitting the contact form after accepting this privacy policy.
- Contractual necessity: Where processing is necessary to provide the consulting services you have engaged us for.
- Legitimate interests: Where processing is necessary for our legitimate business interests, such as maintaining business records and improving our services, provided these interests are not overridden by your rights.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party service providers who assist us in operating our website or delivering our services (such as email hosting providers), subject to confidentiality obligations.
- Legal requirements: We may disclose information if required to do so by law, court order, or at the request of a competent Argentine authority.
- Business transfers: In the event of a merger, acquisition, or sale of our business, personal information may be transferred as part of that transaction.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including for the duration of any consulting engagement and for a reasonable period thereafter for business record-keeping purposes. Where we process information based on consent, we will retain it until you withdraw that consent. Information submitted through the contact form is retained for a period of up to three years from the date of last contact, unless a longer retention period is required by law.
7. Your Rights
Under Argentine Law No. 25,326, you have the following rights regarding your personal information:
- Right of access: You may request confirmation of whether we hold personal information about you and, if so, access to that information.
- Right of rectification: You may request correction of inaccurate or incomplete personal information we hold about you.
- Right of deletion: You may request deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
- Right to object: You may object to the processing of your personal information in certain circumstances.
- Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact us at info@dexluni.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with the Argentine Data Protection Authority (Agencia de Acceso a la Información Pública).
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include secure data storage, access controls, and the use of encrypted communications where appropriate. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Transfers
Our primary operations are based in Argentina. Where we use third-party service providers located outside Argentina, we take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with Argentine data protection law.
10. Cookies
Our website uses cookies. Please refer to our Cookie Policy for detailed information about the cookies we use, their purposes, and how you can manage your cookie preferences.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the most recent update at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.
12. Contact
For any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:
- Email: info@dexluni.com
- Phone: +54 3476 580725
- Address: Ruta 11 y Lavalle, S2200 San Lorenzo, Santa Fe, Argentina